Some agents forget about their tenants and do not treat them as their customers too. We like to keep you as up to date as our landlords and will help you through every step of the process to make sure it all goes as smoothly as possible for you.
Registering your details
Some people seem a little reluctant to give their details to agents but do not worry, we only want to help. The more information you can give us, the more chance we have of helping. You can call us, email us or to register online. We will never sell/give or distribute your information to any other party so there is no need to worry and as stated, we are available to talk to you most of the time.
Properties to let
The quickest and easiest way for us to let you know when a new property comes on to the market is to send you an email so, please make sure we have your current address. We can then provide you with further details and information whenever you are free and want to talk about it.
Viewings
We know how difficult it is arranging viewings through letting agents at a time that is convenient for you. We are happy to do viewings from 10am to 6pm, seven days a week. We confirm all our viewings via email with the full property address, including postcode, date and time of the appointment along with the negotiator who will be meeting you.
Reserving the property
Please see Tenant FAQ's
Fees
Please see Tenant Fees
The ban on tenant fees came into force on 1 June 2019. Please click here for further details
Tenant Fees Act 2019
Adding a new tenant to the agreement
We will make a charge of £50 inc VAT for any additional tenants to be added to the tenancy agreement. This will include a full reference check of that individual.
Tenant qualification requirements
We can only consider you if your gross annual household income is equivalent to 2.5 times the annual advertised rent. This is a strict requirement for our landlords and referencing company and unfortunately, we cannot help you if you do not meet this minimum criterion.
For guarantors, your salary/income needs to be more than 3.5 times the gross annual rent on the property you are guarantor for.
For further details please click here Tenant FAQ's